Contact with seller

Questions about your order? Get in touch

Do you have questions about the status of your delivery, want to request an invoice, have a warranty claim, or another question related to your order? No problem. You can contact the seller directly via our platform.

Here's how it works:

• Direct communication: You can send messages directly to the seller via your account.
• Our support: Can't reach a solution together? Involve us. We’ll step in and help find a suitable solution.
• Everything in one place: All communication between you, the seller, and us takes place clearly on the same platform.
• Fast follow-up: We ensure your question is answered as quickly as possible.

Whether it's about delivery times, returns, warranties, or other matters — we're here to help.

Enter your ORD number, postal code, and house number below to proceed.