2 year warranty on refurbished hardware for iPhones with an 'as new' condition, with the exception of products for which another guarantee period is given.
2 year warranty with pick-up & return service for Renewd hardware. If you encounter a defect within 3 years of delivery, you can send the device to our repair centre and we will repair or replace the defective item.
For technical support with using your refurbished product, you can contact our technical helpdesk for 3 years. Our excellent service continues after the sale.
The warranty doesn't cover wear and tear to parts of your refurbished product, such as the glass plate, battery and adapter. Additionally, any damage caused by moisture, bumps or drops or any other form of self-inflicted damage is excluded from the warranty.There is a 6-month warranty on any accessories such as the SIM tool, cable and charger.
Defects caused by repairs carried out by third parties without our consent are also excluded from the warranty. Costs for reinstalling software and sending devices for repair are not covered by the warranty.
If the battery stops working properly within 12 months, it will be replaced free of charge.
Some products fall under the exceptions as they cannot be returned, such as screen protectors, which have already been added to the device.
